Impactful Moments on the Job

Creating an inclusive customer experience, Flight Attendant Elice Evans provides superior service to all of her passengers including successfully communicating with deaf and hard of hearing customers. Fluent in American Sign Language, Elice takes pride in communicating with customers who are hearing impaired to ensure their travel experience is no different than any other passenger. Learn more about Elice, her advocacy for the hard of hearing and how she is making a positive difference in the customer experience at Piedmont by watching the video below.